/* Scoped component. Inherits the dashboard font. Override --mbi-chat-* in the host stylesheet. */
.mbi-assistant, .mbi-support {
    --mc-brand: var(--mbi-chat-primary, #173d3b);
    --mc-accent: var(--mbi-chat-accent, #17675f);
    --mc-surface: var(--mbi-chat-surface, #ffffff);
    --mc-bg: var(--mbi-chat-background, #f8f9f5);
    --mc-text: var(--mbi-chat-text, #173d3b);
    --mc-muted: var(--mbi-chat-muted, #596b69);
    --mc-line: var(--mbi-chat-border, #dce6df);
    font-family: var(--mbi-chat-font, inherit);
    font-size: 14px;
    line-height: 1.5;
    color: var(--mc-text);
    color-scheme: light;
}
.mbi-assistant *, .mbi-support * { box-sizing: border-box; }
.mbi-assistant[hidden], .mbi-assistant [hidden], .mbi-support [hidden] { display: none !important; }
.mbi-assistant button, .mbi-support button, .mbi-assistant textarea, .mbi-support textarea { font: inherit; }
.mbi-assistant button, .mbi-support button { cursor: pointer; }
.mbi-assistant button:disabled, .mbi-support button:disabled { cursor: default; opacity: .48; }
.mbi-assistant :focus-visible, .mbi-support :focus-visible { outline: 3px solid var(--mc-accent); outline-offset: 3px; }
.mbi-assistant { position: fixed; right: max(24px, env(safe-area-inset-right)); bottom: max(22px, env(safe-area-inset-bottom)); z-index: 1040; }
.mbi-chat-launcher {
    display: flex; align-items: center; gap: 10px; min-height: 58px; padding: 0 20px;
    border: 1px solid #ffffff30; border-radius: 30px; background: var(--mc-brand); color: #fff;
    box-shadow: 0 8px 25px #173d3b33, 0 2px 6px #173d3b1a; transition: transform .2s, box-shadow .2s;
}
.mbi-chat-launcher:hover { transform: translateY(-2px); box-shadow: 0 12px 32px #173d3b40; }
.mbi-chat-launcher svg, .mbi-chat-send svg { width: 24px; height: 24px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.mbi-chat-launcher-label { font-weight: 600; letter-spacing: .01em; }
.mbi-chat-unread { display: grid; place-items: center; min-width: 22px; height: 22px; border-radius: 11px; background: #fff; color: var(--mc-brand); font-size: 11px; font-weight: 700; }
.mbi-chat-panel {
    position: absolute; right: 0; bottom: calc(100% + 14px); display: flex; flex-direction: column;
    width: min(410px, calc(100vw - 48px)); height: min(660px, calc(100dvh - 120px));
    background: var(--mc-surface); border: 1px solid var(--mc-line); border-radius: 22px;
    box-shadow: 0 24px 80px #102f5226, 0 4px 14px #102f5212; overflow: hidden;
    animation: mbi-chat-enter .2s ease-out;
}
.mbi-chat-header { display: flex; align-items: center; gap: 12px; padding: 22px 20px; color: #fff; background: linear-gradient(125deg, var(--mc-brand), var(--mc-accent)); }
.mbi-chat-avatar { display: grid; place-items: center; flex: 0 0 42px; height: 42px; border: 1px solid #ffffff50; border-radius: 14px; background: #ffffff16; font-weight: 700; font-size: 22px; }
.mbi-chat-heading { flex: 1; min-width: 0; }
.mbi-chat-heading h2 { margin: 0; font-size: 19px; font-weight: 650; line-height: 1.4; color: inherit; }
.mbi-chat-eyebrow { margin: 0 0 4px; font-size: 10px; letter-spacing: .14em; font-weight: 700; }
.mbi-chat-header .mbi-chat-eyebrow { color: #e0edf9; }
.mbi-chat-status { margin: 3px 0 0; color: var(--mc-muted); font-size: 12px; }
.mbi-chat-header .mbi-chat-status { color: #e6f2fc; }
.mbi-chat-icon-button { width: 36px; height: 36px; flex: 0 0 36px; border: 0; border-radius: 10px; color: #fff; background: #ffffff14; font-size: 25px !important; }
.mbi-chat-icon-button:hover { background: #ffffff28; }
.mbi-chat-intro { padding: 18px 20px 10px; }
.mbi-chat-intro strong { font-size: 14px; font-weight: 600; }
.mbi-chat-intro p { margin: 5px 0 0; font-size: 12px; color: var(--mc-muted); }
.mbi-chat-log { display: flex; flex-direction: column; gap: 16px; flex: 1; min-height: 0; padding: 18px 20px; overflow-y: auto; overscroll-behavior: contain; scrollbar-width: thin; background: var(--mc-surface); }
.mbi-chat-message { display: flex; flex-direction: column; align-self: flex-start; max-width: 90%; gap: 4px; }
.mbi-chat-message-meta { display: flex; gap: 9px; color: var(--mc-muted); font-size: 10px; padding: 0 2px; }
.mbi-chat-message-name { font-weight: 600; }
.mbi-chat-bubble { padding: 12px 14px; border: 1px solid var(--mc-line); border-radius: 3px 15px 15px; background: var(--mc-bg); color: var(--mc-text); white-space: pre-wrap; overflow-wrap: anywhere; }
.mbi-chat-message.is-user { align-self: flex-end; }
.mbi-chat-message.is-user .mbi-chat-bubble { color: #fff; background: var(--mc-brand); border-color: var(--mc-brand); border-radius: 15px 3px 15px 15px; }
.mbi-chat-message.is-user .mbi-chat-message-meta { justify-content: flex-end; }
.mbi-chat-message.is-operator .mbi-chat-bubble { border-left: 3px solid var(--mc-accent); }
.mbi-chat-message.is-system { align-self: center; max-width: 100%; }
.mbi-chat-message.is-system .mbi-chat-bubble { padding: 8px 10px; border: 0; background: transparent; text-align: center; font-size: 12px; color: var(--mc-muted); }
.mbi-chat-message.is-system .mbi-chat-message-meta { display: none; }
.mbi-chat-message.is-pending { opacity: .65; }
.mbi-chat-sources { color: var(--mc-muted); font-size: 10px; padding: 0 2px; }
.mbi-chat-typing { flex-shrink: 0; margin: 0; padding: 0 20px 8px; color: var(--mc-muted); font-size: 12px; }
.mbi-chat-typing > span:first-child { letter-spacing: 3px; color: var(--mc-accent); }
.mbi-chat-error { padding: 10px 14px; margin: 0 14px 8px; background: #fff1f1; border: 1px solid #f1c6c6; border-radius: 10px; color: #8a2424; font-size: 12px; overflow-wrap: anywhere; }
.mbi-chat-tools { display: flex; flex-wrap: wrap; gap: 4px 12px; padding: 8px 18px; border-top: 1px solid var(--mc-line); }
.mbi-chat-text-button { display: inline-flex; align-items: center; justify-content: center; min-height: 36px; padding: 5px 2px; color: var(--mc-brand); border: 0; background: transparent; font-size: 12px !important; text-decoration: none; font-weight: 600 !important; }
.mbi-chat-text-button:hover { text-decoration: underline; }
.mbi-chat-composer { display: flex; align-items: flex-end; gap: 10px; padding: 12px 14px 8px; margin: 0; background: var(--mc-surface); }
.mbi-chat-composer textarea { flex: 1; width: 0; min-width: 0; resize: none; max-height: 120px; min-height: 48px; padding: 12px; border: 1px solid var(--mc-line); border-radius: 12px; color: var(--mc-text); background: var(--mc-bg); box-shadow: none; }
.mbi-chat-composer textarea::placeholder { color: var(--mc-muted); opacity: 1; }
.mbi-chat-composer textarea:disabled { opacity: .7; }
.mbi-chat-send { display: grid; place-items: center; flex: 0 0 46px; height: 46px; border: 0; border-radius: 13px; background: var(--mc-brand); color: #fff; }
.mbi-chat-footnote { margin: 0; padding: 4px 16px 14px; font-size: 11px; color: var(--mc-muted); text-align: center; }
.mbi-chat-sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; border: 0; }
.mbi-support-title { display: flex; justify-content: space-between; gap: 20px; align-items: center; margin-bottom: 24px; }
.mbi-support-title h1 { font-size: clamp(24px, 3vw, 32px); font-weight: 650; margin: 0 0 6px; color: var(--mc-text); letter-spacing: -.025em; }
.mbi-support-title p:last-child { color: var(--mc-muted); margin: 0; }
.mbi-support-title .mbi-chat-eyebrow { color: var(--mc-accent); }
.mbi-support-count { color: var(--mc-brand); padding: 8px 14px; border-radius: 22px; border: 1px solid var(--mc-line); background: var(--mc-surface); font-size: 12px; }
.mbi-support-grid { display: grid; grid-template-columns: minmax(240px, 300px) minmax(0, 1fr); min-height: 580px; height: min(720px, 78dvh); border: 1px solid var(--mc-line); border-radius: 18px; overflow: hidden; background: var(--mc-surface); box-shadow: 0 8px 35px #173d3b0a; }
.mbi-support-sidebar { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--mc-line); background: var(--mc-bg); }
.mbi-support-sidebar-heading { display: flex; align-items: center; justify-content: space-between; padding: 18px 16px; border-bottom: 1px solid var(--mc-line); }
.mbi-support-sidebar-heading h2 { font-size: 13px; margin: 0; color: var(--mc-text); font-weight: 600; }
.mbi-support-sidebar-heading span { font-size: 10px; color: var(--mc-muted); }
.mbi-support-queue { overflow-y: auto; min-height: 0; padding: 8px; }
.mbi-support-queue-empty { padding: 20px 12px; color: var(--mc-muted); font-size: 13px; }
.mbi-support-queue-item { display: flex; flex-direction: column; gap: 6px; width: 100%; text-align: left; padding: 14px 12px; margin-bottom: 6px; background: transparent; border: 1px solid transparent; border-radius: 12px; color: var(--mc-text); }
.mbi-support-queue-item:hover { background: var(--mc-surface); }
.mbi-support-queue-item.is-selected { background: var(--mc-surface); border-color: var(--mc-brand); box-shadow: inset 3px 0 var(--mc-brand); }
.mbi-support-queue-item strong { font-size: 13px; font-weight: 650; overflow-wrap: anywhere; }
.mbi-support-queue-item span { font-size: 11px; color: var(--mc-muted); }
.mbi-support-queue-item .mbi-support-channel { font-size: 9px; text-transform: uppercase; letter-spacing: .08em; color: var(--mc-accent); font-weight: 700; }
.mbi-support-conversation { display: flex; flex-direction: column; min-height: 0; min-width: 0; }
.mbi-support-conversation-header { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; justify-content: space-between; padding: 18px 20px; border-bottom: 1px solid var(--mc-line); }
.mbi-support-conversation-header h2 { font-size: 17px; margin: 0; font-weight: 600; color: var(--mc-text); }
.mbi-support-actions { display: flex; flex-wrap: wrap; gap: 12px; }
.mbi-support-primary { padding: 8px 12px; min-height: 38px; color: #fff; background: var(--mc-brand); border: 0; border-radius: 9px; font-weight: 600 !important; font-size: 12px !important; }
.mbi-support-conversation .mbi-chat-composer { border-top: 1px solid var(--mc-line); }
.mbi-support-conversation .mbi-chat-message { max-width: 82%; }
@keyframes mbi-chat-enter { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }
@media (max-width: 680px) {
    .mbi-assistant { right: max(12px, env(safe-area-inset-right)); bottom: max(14px, env(safe-area-inset-bottom)); }
    .mbi-chat-launcher { min-height: 54px; padding: 0 16px; }
    .mbi-chat-panel { width: calc(100vw - 24px); height: min(660px, calc(100dvh - 104px)); border-radius: 18px; }
    .mbi-chat-header { padding: 16px; }
    .mbi-chat-intro { padding: 14px 16px 6px; }
    .mbi-chat-log { padding: 16px; }
    .mbi-chat-composer textarea { font-size: 16px; }
    .mbi-support-grid { grid-template-columns: 1fr; grid-template-rows: 190px minmax(440px, 1fr); height: auto; min-height: 660px; }
    .mbi-support-sidebar { border-right: 0; border-bottom: 1px solid var(--mc-line); }
    .mbi-support-conversation { height: 600px; max-height: 85dvh; min-height: 440px; }
    .mbi-support-conversation-header { padding: 14px; }
    .mbi-support-title { align-items: flex-start; }
}
@media (max-height: 540px) { .mbi-chat-intro { display: none; } .mbi-chat-header { padding: 10px 16px; } }
@media (prefers-reduced-motion: reduce) { .mbi-chat-panel { animation: none; } .mbi-chat-launcher { transition: none; } }

/* Internal toolbar follows the exact Hub tokens from hub-workspace.css. */
.mbi-workspace .hub-assistance-section{padding:22px 0 0}
.mbi-workspace .hub-assistance-bar{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:20px 24px;border:1px solid #dce6df;border-radius:18px;background:#eef4ed;color:#173d3b}
.mbi-workspace .hub-assistance-bar strong{font-size:14px;font-weight:650}
.mbi-workspace .hub-assistance-bar p{font-size:12px;color:#596b69;margin:5px 0 0;line-height:1.6}
.mbi-workspace .hub-assistance-actions{display:flex;align-items:center;gap:18px;flex-wrap:wrap;flex-shrink:0}
.mbi-workspace .hub-assistance-button{display:inline-flex;align-items:center;gap:18px;border:0;border-radius:11px;padding:11px 16px;background:#173d3b;color:white;font:600 12px/1.5 Inter,system-ui,sans-serif;cursor:pointer}
.mbi-workspace .hub-assistance-link{font-size:12px;font-weight:650;color:#17675f;text-decoration:none}
.mbi-workspace .hub-assistance-button:focus-visible{outline:3px solid #167eaa;outline-offset:4px}
.mbi-support-page{max-width:1320px;margin:0 auto;padding:28px 28px 44px;background:#f8f9f5;min-height:80vh;color:#173d3b;font-family:Inter,system-ui,sans-serif}
.mbi-support-back{display:inline-block;margin-bottom:22px;color:#17675f;text-decoration:none;font-size:13px}
.mbi-support-setup{padding:18px 22px;border:1px solid #dbc797;border-radius:14px;background:#fbf3df;color:#634b16;margin-bottom:22px;font-size:13px}
.mbi-support-setup p{margin:8px 0 0;overflow-wrap:anywhere}
@media(max-width:700px){.mbi-workspace .hub-assistance-bar{align-items:flex-start;flex-direction:column;padding:20px;gap:15px}.mbi-workspace .hub-assistance-actions{width:100%}.mbi-support-page{padding:22px 14px 32px}}

/* Readable assistant replies, without injecting model HTML. */
.mbi-chat-bubble.has-rich-text { white-space: normal; }
.mc-rich-text { line-height: 1.65; overflow-wrap: anywhere; }
.mc-rich-text p { margin: 0 0 12px; }
.mc-rich-text p:last-child { margin-bottom: 0; }
.mc-rich-text ul { margin: 10px 0 14px; padding-left: 21px; list-style: disc outside; }
.mc-rich-text li { margin: 5px 0; padding-left: 2px; }
.mc-rich-text strong { font-weight: 700; }
.mbi-chat-references { margin-top: 7px; color: var(--mc-muted); font-size: 11px; }
.mbi-chat-references summary { cursor: pointer; width: fit-content; }
.mbi-chat-references ul { margin: 7px 0; padding-left: 18px; }
.mbi-chat-references a { color: var(--mc-brand); text-decoration: underline; overflow-wrap: anywhere; }

.mbi-chat-hours-note { margin: 0; padding: 8px 18px; background: var(--mc-bg); color: var(--mc-muted); font-size: 11px; line-height: 1.5; }

.mbi-support-assignment{flex:1 0 100%;display:flex;align-items:center;gap:10px;margin-top:8px;padding-top:12px;border-top:1px solid var(--mc-line)}
.mbi-support-assignment label{font-size:12px;font-weight:600;white-space:nowrap}.mbi-support-assignment select{min-width:0;flex:1;max-width:310px;padding:9px 11px;border:1px solid var(--mc-line);border-radius:9px;background:var(--mc-surface);color:var(--mc-text);font:inherit;font-size:13px}
.mbi-support-actions{display:flex;flex-wrap:wrap;gap:7px;align-items:center}
@media(max-width:600px){.mbi-support-assignment{flex-wrap:wrap}.mbi-support-assignment select{max-width:none}.mbi-support-assignment button{flex-basis:100%}}